Lansing, MI – IT – Agency Services – DHHS – N/A – System Analyst 6

Job Description

Please ensure you attach the Cover Sheet (attached), valid Right to Represent with hybrid work schedule acknowledged and confirmed by candidate, and the candidate’s resume with full legal first name, and last name ONLY. (Refer to Bid Submission Requirements). We request that resumes are kept to 4-5 pages, and your candidate may be rejected if this criteria is not met. Withdrawn candidates will not be permitted to be replaced. If you would like to use a sub vendor, only 1 level deep, please use dotStaff Forms link: https://forms.dotstaff.com/en-US/public/SOMI/forms/df22aa32-ddd7-4035-91ac-2a10092614e3

The State of Michigan is looking for: System Analyst 6

Max Bill Rate: 85/hr

Repost of 164154, manager did not proceed with any candidate that interviewed. If your bid was pushed to client review, please do NOT resubmit. If they were not, feel free to resubmit if they are your best option

-Vendor Submissions close 9/21 at 10 AM EST. Late submissions will not be accepted.

-2-3 professional references are required. Please attach them in a separate document

-Interview Process: In-person and virtual interviews. 1st round is virtual, 2nd round is in-person. Mix of soft skill and technical skill interviews, looking for somebody with good communication and leadership skills. Interviews will involve the manager, business relationship manager, and potentially other members of the team.

-Assignment duration: Projected to be a 1 year+ contract dependent on business need

-Hybrid work schedule (non-negotiable): Position will be hybrid, in office 2 days a week upon start. Wednesdays and Thursdays are required on-site days and cannot be altered.

-Candidates MUST be local to Lansing, Michigan area (within 75 miles) at time of submission. This requirment is non-negotiable

-Candidates must meet all these requirements from the beginning (non negotiable)

System Analyst 6 (REDCap Application Support)

Position Summary

The State of Michigan is seeking an experienced PHP/MySQL developer with knowledge and skills in PHP Microservices development, MySQL database management and cloud infrastructure and applications management to provide operational and technical support for an existing REDCap application hosted on Amazon Web Services (AWS). The resource will be responsible for the maintenance, troubleshooting, version upgrades, user support, vendor coordination, and integration of the REDCap application to ensure a secure, reliable, and highly available platform.

This position requires close collaboration with business stakeholders, DTMB infrastructure teams, AWS administrators, security teams, and Vanderbilt University REDCap support.

Key Responsibilities

• Support the REDCap application hosted in AWS with user/project management, reports and surveys.
• Coordinate and implement REDCap software updates, patches, and version upgrades in collaboration with Vanderbilt University.
• Install, configure, and support REDCap External Modules using PHP on Linux/AWS environments including Apache/Nginx.
• Develop, maintain, and troubleshoot REDCap API integrations with internal and external applications and automate data flows.
• Serve as the primary technical contact for REDCap-related issues.
• Implement and maintain OIDC integration, Active Directory/LDAP, and SSL/TLS certificates.
• Prepare the scripts to load data to Redcap database using Data import tool or using Redcap APIs.
• Coordinate with AWS infrastructure teams regarding servers, storage, networking, SSL/TLS certificates, security groups, backups, and system monitoring.
• Provide day-to-day operational support, including troubleshooting application, infrastructure, and user issues, documentation and training.
• Monitor application performance and proactively identify and resolve issues.
• Support disaster recovery, backup validation, and system recovery activities.
• Develop automation scripts for reporting, and data validation (PHP and SQL).
• Maintain MySQL databases, perform queries and validation.
• Maintain technical documentation, standard operating procedures, and configuration documentation.
• Coordinate issue resolution with vendors, developers, database administrators, security teams, and business users.
• Participate in change management, release management, and production support activities.
• Ensure compliance with State security standards, applicable data privacy requirements, HIPAA compliance, and proper audit logging.

• Create and maintain Azure DevOps work items for REDCap enhancements, defects, upgrades, API development, and maintenance activities.

• Maintain priorities, assignments, status, dependencies, and target completion dates.

• Monitor dashboards and reports to identify aging or overdue work.

• Provide status reporting to IT leadership and Public Health program stakeholders.

Top Required skills

• Five or more years of experience with PHP Microservices development with configuration and troubleshooting.
• Five or more years of experience with MySQL database management.
• Five or more years of experience with PHP configuration and troubleshooting.
• Five or more years of experience with Python scripting for loading and query data.
• Five or more years of experience designing, developing, implementing and troubleshooting RESTful APIs.
• Five or more years of experience supporting enterprise web applications hosted on AWS.

-Education: Bachelor’s Degree Required

Top Preferred Skills

• Experience supporting REDCap in a public health, healthcare, higher education, or research environment.
• Experience with REDCap API integration and External Modules implementation.
• Experience with Twilio / SMS survey gateway.

Other Highly Desired Qualifications

• Five or more years of experience with PHP Microservices development with configuration and troubleshooting.
• Five or more years of experience with MySQL database management.
• Five or more years of experience with PHP configuration and troubleshooting.
• Five or more years of experience with Python scripting for loading and query data.
• Five or more years of experience designing, developing, implementing and troubleshooting RESTful APIs.
• Five or more years of experience supporting enterprise web applications hosted on AWS.
• Experience using AWS Cloud services (EC2, S3, VPC, security groups).
• Experience with Apache or Nginx web servers.
• Experience with OIDC/SAML integration.
• Experience with SSL/TLS certificate management and HIPAA compliance.
• Experience managing application security, authentication, and user access.
• Experience coordinating software upgrades and vendor support.
• Experience with End-user support, documentation and training.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent written and verbal communication skills.
• Experience supporting REDCap in a public health, healthcare, higher education, or research environment.
• Experience with REDCap API integration and External Modules implementation.
• Experience with Active Directory, LDAP, or Single Sign-On (SSO).
• Experience using ServiceNow or another enterprise ticketing system.
• Experience with DevOps or similar tools.
• Experience supporting API integrations with enterprise applications.
• Experience with Python scripting for automation.
• Experience with SSIS/ SQL Server agent.
• Experience with Twilio / SMS survey gateway experience.
• AWS Cloud Practitioner, SysOps Administrator, or Solutions Architect certification.
• Knowledge of HIPAA, security, and data privacy best practices.

Technical Skills

• PHP Microservices Development
• MySQL database management
• PHP configuration and troubleshooting
• RESTful APIs
• Amazon Web Services (AWS) Cloud services (EC2, S3, VPC, security groups)
• Apache/Nginx web servers
• OIDC/SAML integration
• Writing, testing, debugging PHP
• Python scripting
• HTML, CSS, JS front-end coding
• REDCap API integration
• REDCap External Modules implementation
• REDCap administration