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OVERVIEW
6 to 7 years of experience. Serves as a professional assistant to a high-level administrator in a department, agency or facility and makes recommendations for improvements in work methods.
DUTIES
•Investigates administrative problems that arise within the agency
•Develops new methodology and structures for improvement of agency functioning
•Makes recommendations in developing new policies to facilitate the meeting of agency goals
•Researches and investigates program and procedural problems
•Makes program improvement recommendations to agency executives
•Explains agency policy and procedures to interested parties
•Follows-up on plans, programs, policies, and procedures to ensure uniform compliance
•Performs related duties as required
JOB REQUIREMENTS
•Specialized knowledge of the theories, principles, and practices of administrative management
•Extensive knowledge of department or agency programs
•Working knowledge of state government administrative structure
•Ability to coordinate the work of diverse professional and support personnel
•Effectively communicate, both orally and in writing
•Ability to maintain cooperative work relationships
•Ability to develop new, alternative solutions for encountered problems
DIFFICULTY OF WORK
Incumbent exercises extensive judgment to adapt agency administrative goals and procedures to handle complex and significant variables which are unique to the situation and agency/programs involved.
RESPONSIBILITY
Incumbent makes recommendations on policy revisions and administrative procedures of the agency. Incumbent works independently to implement recommended changes as long as general agency objectives and boundaries are maintained. Incumbent’s work is reviewed for attainment of general administrative effectiveness.
PERSONAL WORK RELATIONSHIPS
Incumbent works with a wide range of agency staff and administrators as well as representatives of other agencies and the general public to explain and interpret policy and procedure to ensure cooperation and coordination.
Responsibilities and required skills:
2-3 years' experience as a professional assistant to a high-level administrator. (0 years)
Ability to communicate effectively, both orally and in writing, with diverse professionals, support personnel and peers. (0 years)
Experience with Microsoft office products, Excel, Word, Outlook and Teams. (0 years)
Specialized knowledge of theories, principles and practices of administrative management. (0 years)
6-7 years' experience as a professional assistant to a high-level administrator. (6 years)