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Job Responsibilities
• Work directly with Product Owners, business SMEs, and data analysts to assist in understanding and writing supporting documents
o This includes both technical and business runbooks
• Ability to understand complex technical and business concepts and document them in an easy to navigate and consume manner
• Ability to analyze and understand complex data models
• Build and maintain effective working relationships with Product Owners, SMEs, developers, Team Leads
• Gather information from subject-matter experts and develop, organize, and write procedure manuals, technical specifications, and process documentation
• Expect to own the creation of maintenance of the following artifacts:
o Business runbooks
o technical runbooks
o Data flow diagrams
o Product manuals
o User guides
o API documentation
o SDK documentation
o JAD session notes
o Architecture templates
•o
• Work with development and support leads to identify documentation repositories, revise and edit, and determine best solutions for data compilation and centralized storage
• Research, create, and maintain information architecture templates that adhere to organizational and legal standards and allow for easy data migration
• Develop content in alternative media forms for maximum usability, with consistent voice across all documentation
Responsibilities and required skills:
Overall work experience (4 years)
hands-on technical writing experience (4 years)
working experience with Microsoft Azure offerings (2 years)
• Excellent presentation and communication skills (oral, written, and visual). (0 years)
• Works well in an Agile team environment with business and technical team members. (0 years)
• Efficiently self-manages and raises issues/concerns to superiors as needed (0 years)
• Business analysis or business requirements gathering and documentation for a project. (0 years)
• Depth in data analysis and data flow diagrams. (0 years)
• Knowledgeable with Azure Databricks Delta Lake; Data Lake Data Warehouse plus (0 years)
• Detailed oriented and diligent (0 years)
• Comfortable with technical terminology (0 years)
• Positive attitude towards challenges. (0 years)