NC MC – Evergreen Deployment Technician

Evergreen
Deployment Technician: This position is responsible for completing
hardware refreshes (computers & some peripherals) for the duration of
the Evergreen project.

Specifics tasks include but are not limited
to:
– transporting and storing computer inventory following documented
procedures (potential need to push, pull, or lift up to 50 lbs regularly),
– imaging computers with Windows 11 utilizing SCCM,
– scheduling computer
replacements with end users through ServiceNow, completing computer refreshes,
reclaiming and transporting old computers, and documenting inventory
updates within HAM Pro (in ServiceNow).
The computer refreshes will take
place at each end user’s desk, professional appearance and excellent
customer service is expected.

Experience with ServiceNow & HAM Pro,
and/or Apple iPhone deployment is a huge plus.

Technicians will be traveling to various county buildings in county vehicle driven by full time employee.