The NC Department of Health and Human Services seeks an experienced contractor resource to support the work of various project content development and training teams, through the management and monitoring of our Learning Management system(s). Duties include working with a team of NC FAST content developers, tasked to design and deliver virtual interactive webinars, web-based and in-person training to both external Social Services agency and internal state staff, and ensuring appropriate and timely functionality of the LMS in the areas of registration, notification, administration of training, operations, assessment, reporting and resource management.
In addition to LMS Administration responsibilities, this position may participate in development and delivery of training content to ensure deadlines are met. The LMS Administrator will partner globally with various Business Administrators, Analysts, and Developers on a routine basis and use excellent interpersonal communication skills to establish strong relationships with these training partners to ensure an efficient process and successful outcome.
Experience working in a LMS such as Moodle, Blackboard, or similar content management system. (7 years)
Experience in eLearning design theories and standards (SCORM, AICC, etc) (7 years)
Experience developing instructional training materials using interactions and simulations to create engaging course content. (7 years)
Experience in computer-based training instructional design, with learning program design systems. (7 years)
Background working with training developers, program SMEs, technical support and others to assure training materials are effective. (7 years)
Experience in computer-based training instructional design with learning design software such as Adobe Captivate, Adobe Connect, Visio. (7 years)
Must have strong understanding of internet concepts and web technology, including User Experience design and digital media authoring. (7 years)
Experience with Agile methodology, and project management software such as JIRA, SharePoint and/or MS Project. (7 years)
Graduation from a four-year college or university with a major emphasis on coursework in business or public administration or related field. (0 years)
Four years of administrative experience involving participation in the planning and management of a business or governmental programs. (0 years)