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Technical Analysis & Support
– Analyze
technical requirements, system workflows, and integration points across
clinical and business applications.
– Assist
with solution design, testing, and validation of application
functionality.
– Translate
technical details into business-friendly documentation and presentations.
– Support
system troubleshooting and escalate technical issues to appropriate
teams.
Project Facilitation & Coordination
– Coordinate
project activities, tasks, and deliverables with IT and clinical/business
teams.
– Develop
and maintain project documentation including charters, status reports,
meeting minutes, and risk logs.
– Track
timelines and dependencies, escalating risks and delays to leadership.
– Facilitate
communication between stakeholders, vendors, and internal teams.
Stakeholder Engagement
– Partner
with clinical, administrative, and IT stakeholders to gather requirements
and validate project deliverables.
– Organize
and lead project meetings, workgroups, and status updates.
– Ensure
alignment of projects with DSOHF strategic priorities and regulatory
requirements.
Quality Assurance & Compliance
– Assist
in developing and executing test plans for new systems or enhancements.
– Ensure
compliance with HIPAA, state IT security policies, and organizational
change management processes.
– Support
post-go-live monitoring and validation of technical solutions.
Continuous Improvement
– Recommend
process improvements to enhance efficiency and collaboration in IT
project delivery.
– Contribute
to knowledge base and documentation standards for ITD.
Responsibilities and required skills:
Knowledge of healthcare IT systems, including EHR platforms (e.g., Epic) and related integrations (5 Years)
Understanding of project management methodologies (Agile, Waterfall, hybrid approaches) (5 Years)
Familiarity with data workflows, interfaces (e.g., HL7), and integration engines (e.g., Mirth, Cloverleaf) (5 Years)
Understanding of clinical and operational workflows within healthcare environments (5 Years)
Knowledge of governance structures, stakeholder engagement, and decision-making frameworks (5 Years)
Strong facilitation skills to lead meetings, workshops, and cross-functional discussions (5 Years)
Ability to translate technical concepts into business-friendly language and vice versa (5 Years)
Ability to serve as a liaison between technical teams, business stakeholders, and leadership (5 Years)
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